Find an engraved or personalized compass gift at The Compass Company. Compasses with custom engraving make perfect gifts for personal use, corporate awards, and recognition.



PHONE: 800.626.1520 (Eastern Time Zone)

EMAIL:(BEST WAY TO CONTACT US): Please email regarding questions and special requests for orders. Due to time zone differences it is often the most expedient way to return your messages.

sales@thecompasscompany.com

PLEASE BE AWARE THAT CUSTOM ORDERS ADD A FEW DAYS IN ADDITION TO THE SHIP METHOD. CALL OR EMAIL IF YOU HAVE SPECIAL REQUEST.

CUSTOM ENGRAVED ITEMS CAN NOT BE RETURNED AND ARE NON-REFUNDABLE (We offer engraving and customization purely as a convenience, and are unable to accept them as returns. If you are not sure about an item you should consider engraving locally after receipt).

SHIPPING INFORMATION:

PLEASE Enter BILL TO and SHIP TO Information correctly.

PAYMENT OPTIONS:

Mastercard/Visa/Discover/American Express/PAYPAL

Paypal and Bill Me Later(new)

USPS PRIORITY MAIL IS OUR PREFERRED SHIPPING METHOD.WHEN SHIPPING TO A BUSINESS ADDRESS PLEASE INCLUDE THE BUSINESS NAME IN YOUR SHIP TO INFORMATION.

USPS PRIORITY MAIL: $9.99 up to 1 pound. USPS Priority provides our customers a cost effective shipping method. All USPS orders have confirmed delivery. Priority mail takes from 1-3 days once your order has been shipped from Boston. REMEMBER THAT CUSTOM ENGRAVED ORDERS REQUIRE ADDITIONAL TIME BEFORE SHIPPING.

UPS OPTIONS:PLEASE CONTACT US IF YOU WOULD LIKE TO ARRANGE SHIPPING WITH UPS OR FEDX.

RETURNS POLICY: We accept returns with your sales receipt for 30 days from date of shipment. ITEM MUST BE PACKED as it was shipped, and include a copy of your sales invoice. Compasses must be returned in their original condition. Shipping charges are non-refundable.

RETURN AUTHORIZATION: If there is any problem with your compass please contact us by email UPON RECEIPT. We will issue a return authorization and prepaid return label. Custom engraved orders cannot be returned.

RESTOCK FEE: 20% after 30 days. Please call if returning item after 30 days.

CORPORATE and VOLUME ORDERS: Custom orders cannot be returned. Samples can be provided. Returns for non custom volume orders require a return authorization by phone or email and will incur a 20% restocking, handling fee.
Custom Engraving requires additional time plus normal ship time to (U.S.address)

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